About ISNM

ISNM was created to serve the needs of companies within the travel industry who are looking to develop their international presence with a very practical approach and solution. ISNM, with over 20 years experience of sales and marketing within the international travel market place, has a record of delivering results for both major global travel brands and smaller travel companies. ISNM have partnerships with companies that are experts in their field, from PR and Digital Marketing to Business Processing Outsourcing and Call Centers. ISNM have the right partners to provide you with the services that you need. Let us know what your thoughts and challenges are, simply contact us at derekshanks@isanm.com .


ISNM has had a wide range of clients, from major international brands,  small independents, a national airline and global representation companies. These have included: Air Mauritius, SeaburyAPG, MEGA Maldives AirlinesConnect-Worldwide, Choice Hotels International, Enterprise Rent-a-Car and Steigenberger Hotel Group. The projects have varied for both short and long term assignments.


Derek Shanks – Lead Consultant and Owner

With over 20 years of experience in the international market place within the travel industry, Derek Shanks has had commercial roles with Air Mauritius, SeaburyAPG, British Airways, Thomson Holidays (TUI), Discover the World Marketing and Connect-Worldwide.

Derek ShanksDerek was Chief Commercial Officer and Executive Vice President Commercial at Air Mauritius, the national airline of Mauritius the Indian Ocean. Prior to the creation of ISNM in 2008 he had spent 11 years working within global travel representation, 9 years as President of a leading travel representation company Discover the World Marketing and with Connect-Worldwide as Chief Operating Officer. Derek’s experience of change management in a positive turnaround at Air Mauritius, working with a global network of local experts and their sales & marketing teams, the varied travel segments that clients are in, provides him with an excellent commercial insight and experience. He has developed many international sales networks that deliver results. His role with British Airways was within the leisure division in product development and management, focusing on the international markets as well as spending some time based in Japan with British Airways.
Derek moved to the USA from the United Kingdom 15 years ago and has been travelling the world since! His experience of working with over 30 different cultures and over 40 different clients in the international market place provides a practical understanding of the international markets and how to adapt to each. He has a very good broad commercial understanding of working with small entrepreneurial businesses, having been involved with the setting up and development of many, as well as experience working for and with major global brands.
He has lived and worked in United Kingdom, USA, Mauritius, Japan, South Africa and Australia. Derek resides in Scottsdale, Arizona with his family.
Please send Derek an email if there is anything that you want to discuss: DerekShanks@isanm.com

Global Coverage – Local Solutions
ISNM has a global network of partners and contacts within the travel industry that will be utilized as appropriate to the assignments that we are asked to undertake. Whatever the segment and whatever the market, we can help find a solution for you.